Now deploying robotic palletizing and case packing systems for U.S. packaging lines. Get in Touch →

Resources and documentation.

Guides, best practices, technical specs, and support documentation for Polyborg customers.

Getting started

ROI Calculator

Estimate payback period and ROI for your specific use case. Input your line throughput, labor costs, and goals.

Open Calculator

Automation Readiness Guide

Assess whether your packaging line is a good fit for Polyborg. What we can automate and what works best.

Download PDF

Industry-Specific Guides

Deep dive into how Polyborg is used in beauty, nutraceutical, food, and CPG. Real examples and best practices.

Explore Guides

Pricing & Packages

Full breakdown of Polyborg subscription models, what's included, and typical pricing by use case.

View Pricing

Technical documentation

For Polyborg customers and integrators: system specifications, API docs, and deployment guides.

System Architecture

Polyborg OS Architecture OverviewPDF →
Hardware Specifications & DimensioningPDF →
Network & Connectivity RequirementsPDF →
Safety Standards & CompliancePDF →

API & Integration

REST API ReferencePDF →
Webhook Events & SubscriptionsPDF →
MES Integration GuidePDF →
Data Export & ReportingPDF →

Operations & Support

Installation & Setup GuidePDF →
Operator Training ManualPDF →
Troubleshooting & DiagnosticsPDF →
Maintenance Schedule & ProceduresPDF →

Video tutorials

Step-by-step walkthroughs for common tasks and workflows.

System Setup & First Boot

12 min

Creating & Managing SKU Recipes

8 min

Reading Production Intelligence Dashboards

10 min

Troubleshooting Common Issues

15 min

Changing Gripper Fingers & Wear Parts

6 min

Integrating with MES Systems

20 min

Frequently asked questions

What happens if the system goes down?

We provide 24/7 remote support and diagnostics. For critical issues, response is within 30 minutes. 99.3% uptime SLA with credits if we fall short.

How long does installation take?

Typical installation and setup takes 2-3 days on-site. We handle integration, calibration, testing, and operator training.

Can I upgrade my system later?

Yes. You can upgrade grippers, camera configurations, or even migrate to faster hardware models as your needs change.

What if I need custom features?

We can build custom vision models, gripper designs, and software features for complex use cases. These are priced separately.

How do I export my production data?

All production intelligence data can be exported via API or manual download (CSV, JSON). No proprietary lock-in.

What kind of training do operators need?

Operators need basic factory floor training (4-6 hours). No robotics background required. We provide training and documentation.

Get support

Our support team is available 24/7 for all customers. Choose your support channel:

Email Support

support@polyborg.com

Response within 1 hour

Phone Support

+1 (555) 123-4567

24/7 availability for critical issues

Help Portal

help.polyborg.com

Self-service tickets and knowledge base

Get Started

See what you can automate next

Polyborg helps manufacturers deploy automation without CapEx, integration complexity, or downtime risk.