Privacy Policy
Effective date: August 17, 2026
Polyborg AI ("Polyborg," "we," "our," or "us") coordinates industrial automation projects for manufacturers and warehouse operators, including integrator sourcing, quote benchmarking, financing structuring, and deployment management (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit polyborg.ai or use our Service.
1.Introduction
Polyborg is a coordination layer for large industrial automation projects. We help manufacturers and warehouse operators scope a job, source qualified integrators, benchmark and normalize quotes, structure financing, and manage a build through acceptance.
This policy covers information we handle when you browse our website, submit a contact or assessment request, or work with us on a project. It applies to prospective customers, customers, and website visitors. It does not govern the independent privacy practices of the integrators, equipment manufacturers, or financing partners you may engage.
2.Information We Collect
2.1Information You Provide
When you submit a contact form, request an assessment, or otherwise communicate with us, we collect the information you choose to share, such as your name, business email address, phone number, company name, role, and the details of your inquiry or facility.
2.2Information Collected Automatically
When you visit polyborg.ai, we and our analytics providers automatically collect standard technical data, including IP address, browser and device type, pages viewed, referring URLs, and interaction events. We use this to understand site usage and improve performance.
2.3Customer Data
To deliver the Service, we process project information supplied by customers, including facility details, site conditions, project specifications, product and case data, throughput requirements, and the quotes and pricing exchanged during a project. This is used to run sourcing, benchmarking, financing, and deployment on your behalf.
2.4Information from Third Parties
We may receive information from integrators, equipment manufacturers, and financing partners involved in your project, as well as from publicly available business sources, to verify details and complete a project.
3.How We Use Information
We use information to respond to inquiries and assessment requests; to scope, source, benchmark, finance, and manage automation projects; to communicate with you about a project or your account; to operate, secure, and improve our website and Service; to send administrative and, where permitted, marketing communications; and to comply with legal obligations.
We do not sell your personal information.
4.How We Share Information
4.1Service Providers
We share information with vendors who perform services on our behalf, such as hosting, analytics, email delivery, and customer communication, under contracts that limit their use of the information to providing those services.
4.2Sub-processors
We engage sub-processors to help operate the Service. We require sub-processors to protect information consistent with this policy and applicable law.
4.3Business Transfers
If Polyborg is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction. We will require the recipient to honor the commitments in this policy.
4.4Legal Requirements
We may disclose information when we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Polyborg, our customers, or others.
4.5With Your Consent
To deliver the Service, we share relevant project information with the integrators and financing partners you engage. We may also share information for other purposes with your consent.
5.Data Retention
We retain information for as long as needed to provide the Service, maintain project and business records, comply with legal and contractual obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or de-identify it.
6.Security
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7.Your Rights and Choices
7.1Access and Correction
You may request access to, or correction of, the personal information we hold about you by contacting us at hello@polyborg.ai.
7.2Deletion
You may request deletion of your personal information, subject to legal and contractual retention obligations.
7.3Marketing Opt-Out
You can opt out of marketing emails at any time using the unsubscribe link in the message or by contacting us. We may still send you non-promotional messages about a project or your account.
7.4California Residents
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended, including the right to know, delete, and correct personal information, and the right not to be discriminated against for exercising these rights. To make a request, contact us at hello@polyborg.ai.
8.Cookies and Tracking Technologies
We use cookies and similar technologies to operate the site, remember preferences, and measure usage through analytics. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
9.Third-Party Links
Our website may link to third-party sites and services that we do not control. This policy does not apply to those sites, and we encourage you to review their privacy practices.
10.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and, where appropriate, provide additional notice. Your continued use of the Service after an update indicates your acceptance of the revised policy.
11.Contact Us
If you have questions or requests regarding this Privacy Policy or your information, contact us at hello@polyborg.ai.
12.Governing Law
This Privacy Policy is governed by the laws of the State of Delaware, without regard to its conflict of laws principles, except where a mandatory data protection law of your jurisdiction applies.