Under the hood
How the system actually works.
Signal
Catch every signal
Calls, emails, portal updates, and site visits: every touchpoint becomes a tracked event the moment it happens, across every open project.
Decision
Decide the same way, every time
A deterministic policy engine picks the next step: not a guess, not a mood. Every project moves the same way twice.
Task
Work the project, around the clock
Scheduled tasks run for weeks: submissions, follow-ups, site visits, and financing steps, all tracked to completion without a spreadsheet.
Interaction
Keep every party moving
Agents call, email, and text the people who need to respond, and log every exchange back into the record automatically.
Why this looks like procurement software
Because it is, for a different kind of purchase.
The problem
What the headline number leaves out.
Unpriced exclusions
Shipping, product and case nests, and installation are routinely omitted from the headline number, then discovered late, when the customer has already committed and the financing partner has already underwritten. Polyborg prices every exclusion before the quote moves.
No reference point
One quote, and nothing to measure it against. Every line (robot, controls, labour, engineering) is benchmarked against component pricing and completed projects, so an inflated engineering figure gets caught and renegotiated.
Quotes you cannot compare
Three integrators quote three different specifications, so the numbers are not comparable. Polyborg normalizes every quote to one identical line-item spec before it reaches you.
Parallel tracks
Three tracks branch from one approved spec, and reconverge at the offer.
Supply track
Sourcing, normalization, and benchmarking against component baselines.
Capital track
Structuring begins on approved spec, with assumed values labelled as assumed.
Customer track
A single consolidated question round, in the register that fits the buyer.
Division of labour
What's automated, and what a human signs.
Software drafts, routes & chases
- Spatial and video capture
- Specification normalization
- Component-level benchmarking
- Routing to qualified integrators
- Scheduling across counterparties
- Dead-air detection and chasing
Always human co-signed
- Commercial negotiation
- Payment release
- Acceptance sign-off
- Safety scope approval
The payment spine
Acceptance is what turns evidence into payment.
FAT
Factory acceptance
Runs at the integrator's facility: cycle counts at rate, a defect log, a punch list. It is the last cost-effective moment to reject anything.
SAT
Site acceptance
Validates installation and real performance with the real product mix, on the floor where the cell will run.
COMM
Commissioning
Proves the cell works inside the whole line rather than standing alone, and sustained operation at rate starts billing.
Common questions
The blunt version.
Is Polyborg a system integrator?
No. We coordinate a network of vetted, independent integrators. We never build the cell ourselves.
Is Polyborg tied to a specific robot manufacturer?
No. We are OEM-neutral by policy, not by accident. Every integrator quote is benchmarked the same way regardless of which platform they propose.
Is Polyborg a lender?
No. We structure financing options with committed capital partners in parallel with sourcing, so terms are ready by the time your offer is.
What does it cost to find out what my project should cost?
Nothing. Scoping your operation and seeing an indicative cost band is free. You engage cost only once you move to sourcing.
Who pays Polyborg?
The customer, on the sourcing and coordination fee structured into the offer. We are never paid by an integrator or OEM to be recommended.
How does pricing work?
Polyborg pricing is based on task complexity, cycle time requirements, and shifts. Most workcells start around $3,599 per month, including installation, maintenance, support, spare parts, and software.
How fast can Polyborg deploy?
Most deployments happen within 2–4 weeks from contract to go-live. Our pre-engineered solutions and experienced installation team mean less integration time compared to traditional custom automation.
What tasks are best suited for automation?
Repetitive, high-volume packaging tasks work best: palletizing, case packing, pick-and-place, kitting. If humans do it the same way 100+ times per shift, Polyborg likely has a solution.
What happens if the system goes down?
Our 99.3% uptime SLA backs up system reliability. If downtime occurs, our 24/7 support team responds immediately with remote diagnostics or on-site service. Spare parts are included in your subscription.
Do you support SKU changeovers?
Yes. Polyborg OS handles recipe management and rapid changeovers. High-mix packaging environments are a strength — our vision stack is built for switching between different product formats quickly.
Do customers own the equipment?
No. Under a subscription, the equipment is owned by Polyborg or its financing partner and maintained by us. You pay a monthly fee for a fully managed service, with no depreciation on your balance sheet.
Do I have to subscribe, or can I buy outright?
Both. We structure purchase, lease, and subscription options through our financing partners and show the total cost of each before you commit.
What if I already have a quote from an integrator?
Send it to us. We normalize it to standard line items, benchmark each line against market pricing, and identify exclusions — commonly shipping, tooling nests, and installation — that are often missing from the headline number.
Do you build the automation yourselves?
We are integrator-neutral and OEM-neutral. We source from qualified system integrators and are never paid to recommend a particular robot manufacturer.
What is usually missing from an automation quote?
Shipping, product and case nests, and installation and startup — commonly $15,000 to $25,000 on a $140,000 cell. We price every exclusion before a quote reaches a financing partner.
How long does a full automation project take?
The industry average from contract to a running cell is about 35 weeks, most of it coordination rather than build time. We run sourcing, pricing, and financing in parallel and target 2 to 4 weeks.